WhatsApp assistant · New
Your phone buzzes while you're with a customer. Your assistant answers on WhatsApp.
It answers questions on your business WhatsApp number and takes booking and order requests. Anything tricky, it passes to you.
- No payment today
- Directly with the makers
- In Dutch, French and English
Example
A conversation at Nonna Rosa.
Nonna Rosa is a made-up restaurant and this chat is an example. You can try the real assistant at the bottom right of this page.
A question at 9:47 pm, an answer right away
The assistant knows your opening hours, your menu and your rules. It replies in your customer's language.
The request lands with you
Name, date, number of guests: everything is ready. You decide.
You confirm with one message
A tricky question or a special request? The assistant passes it on to you instead of making something up.
The day before: a reminder
Automatic, only to customers who booked with you.
Included
What it does
On your business number, day and night.
Answers questions
Open tonight? How much is it? Your customers get an answer right away.
Bookings and orders
It takes the request, asks for what's missing and confirms it came through. Then it's in your hands.
Tricky question? It's yours.
It doesn't handle a complaint or a special request alone. It hands the conversation to you.
In your business's name
The WhatsApp Business account is in your name. Meta bills some messages directly to you, and we explain those costs before we start.
What we're working on
Updated
- In developmentReminder the day before
Your customers get a short message the day before their appointment. Only those who agreed to it.
- In developmentYour order is ready
One message as soon as the order is ready, to the customer who ordered and agreed to it.
How we work
How it works
We talk for 15 minutes
You tell us what people ask you on WhatsApp and what the assistant may handle. We also explain what Meta charges.
Your account, in your name
Together we open the WhatsApp Business account for your business. We fill in the assistant's fact sheet, you check it.
It answers, you decide
The assistant picks up the messages and passes on whatever needs your decision.
Pricing
What does the WhatsApp assistant cost?
From €99/month
Your price depends on the number of languages, channels and conversations per month, and you don't need a website from us. You get a free quote first, with the price in writing before we start.
Whatever Meta charges, you pay directly to Meta, on your business account. We explain upfront what that means for you, so there are no surprises.
Good to know
Frequently asked questions
Does it put appointments in my calendar itself?
No. It takes the request, confirms it came through and passes it to you. You set the appointment.
What does WhatsApp itself cost?
Meta charges for some messages, billed directly to your business. We explain how it works before we start, so there are no surprises.
Does it send messages on its own?
Not yet. A reminder the day before an appointment, or a message when an order is ready: we're working on it. Even then, only to your own customers who agreed to it. Never to strangers, which isn't allowed anyway.
What if a customer asks something difficult?
The assistant doesn't take it on alone. It hands the conversation to you.
Contact
What would it answer on your WhatsApp?
Send us a message, on WhatsApp of course. In 15 minutes you'll know what it costs and how Meta charges.
No WhatsApp? Call 0456 40 00 38 or email info@obreon.be
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